Remote Desktop Web Connection


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Quick Links:

Penn State Erie

Computer Center

Work Orders

Academic Services



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MS Windows 7 (sp1) system requirements:

Windows 7 (sp1) will connect without the below updates.  To improve performance and enable single-sign-on (reduce how many times your are prompted for your username and password)... the following updates are recommended.

Update 1:   (please choose the appropriate platform of your computer -x86 [32bit] or x64 [64bit]).  Please install all downloads in the order as listed in the article.

Restart your computer and return to

For support please contact:


Phone:  Hammermill Help Desk:   814-898-6415


Performance of the Remote Desktop Web Connection is dependent on your ISP connectivity (dialup, DSL, Cable).


Experiencing problems logging into Virtuallab? Please submit a work order and provide date, time, userid, and any error messages that may be displayed. Work orders can be submitted here.